Author Archive

3 Successful Selling Habits »

The more we research salespeople and the qualities that consistently make them successful, the more we realise how they strictly adhere to a few critical rules. These habits are essential and become indispensable components of their Sales Tool Kit.
1. Throw away your Sales Pitch and Sharpen your Questioning Skills
80% of successful sales calls depend on [...]

The Nice Customer (Who Never Comes Back) »

I am your best customer. You know who I am talking about. I’m the one who never complains, never shouts, never performs or causes a scene when I am unhappy with your service. I don’t ask for the manager either.
I don’t even say anything when someone who came in after me is served before [...]

6 Big Sales Blunders Salespeople Make »

Blunder 1: They don’t know the customer’s industry

Salespeople believe their product offering is valuable to all companies across the board. They end up irritating the buyer because he/she hasn’t got the time to give a free education to a disorganized salesperson.
 
Problem: They don’t research or prepare before seeing a prospect face to face or over [...]

WHY DO WE TAKE RECEPTIONISTS FOR GRANTED? »

Who builds your brand day in day out?
Receptionists are taken pretty much for granted when they really should be superbly trained, kept informed, motivated and incentivized to provide great service.  They play an often overlooked role in the creation of a brand experience. In what may not amount to more than a brief moment, they [...]

6 Sales Tips to Increase Your Sales Revenue »

After 35 years of selling I thought I’d spell out some basic mistakes that have stopped me from landing more deals. Here’s my advice and Sales Tips to prevent you from falling into the same traps:
Sales Tip # 1
Never pitch before you know your prospect’s agenda.
Understand what makes them tick, what keeps them awake at [...]